Collaboration and CX Management
Design, migration and optimization of enterprise collaboration and customer experience platforms.
Cisco Call Manager, Unity Connections and IM&PUCCX, UCCE and Genesys
Networks, Collabs, CX and Automation
Technology delivery across collaboration, networking, automation and software.
Offering a complete portfolio of end-to-end and customizable solutions strengthened with prompt and coherent services.
Solutions & Services
Six practice areas powering your technology needs
From collaboration platforms to managed services, we cover the full spectrum.
Network and Security
Enterprise network infrastructure, security posture management and routing and switching operations.
Network Security and Routing & SwitchingVoice Gateways: H323, SIP and MGCP
Audio and Video Integrations
End-to-end audio and video solution design, deployment and integration across enterprise platforms.
Expressway Core and EdgeCUAC, Imagicle and ARC Console
Custom Software Applications
Full-cycle software development from architecture to deployment across cloud and on-premise environments.
Java, Python and modern frameworksCloud integration: AWS, Azure and GCP
Automation
Test automation frameworks, CI/CD pipelines and quality assurance engineering for faster releases.
Selenium with Page Object ModelCucumber/BDD and TestNG orchestration
Managed Services
Ongoing operational support, monitoring and optimization for network and collaboration infrastructure.
Incident and uptime monitoringChange and compliance governance
Technical Expertise
Deep technology stack and proven methodologies
Hands-on experience across enterprise networking, custom software, and modern automation pipelines.
Networking Stack
Voice and network platforms
Cisco Call Manager, Unity Connections and IM&P
Voice Gateways: H323, SIP and MGCP
UCCX, UCCE and Genesys
Webex Calling and CX
Network Security and Routing & Switching
Cisco Jabber
Expressway Core and Edge
CER and EGW for 911 services
SolarWinds and CMDB
CUAC, Imagicle and ARC Console
Software Development
Custom software and cloud
- Diverse technology expertise across Java, Python and modern frameworks
- Agile development practices with iterative delivery
- Custom software solutions aligned to client-specific workflows
- End-to-end delivery from architecture to deployment
QA & Automation
Testing and CI/CD pipelines
- Functional, regression, integration and UAT testing
- Automation-first validation with robust frameworks
- Scalable frameworks with Java, Selenium and Page Object Model
- BDD implementation with Cucumber
Our Team
Core delivery team
A focused team with specialized skills across networking, software and automation.
C
Chetan Patel
Testing planning strategies and automation
V
Vivek Kumar
Collabs, CX, networks and security
A
Avinash
Custom software applications
Next step
Ready to take your business to the next level?
hello@intentsupportservices.com • +91-97399-68800